Features / Routing developer API

Field workforce route planning and scheduling API

The Fieldcode Optimizer API calculates efficient, conflict-free routes and the best job order based on defined business rules. It’s designed to run inside existing platforms—not replace them— so full control over job assignment, workflows, and dispatching remains intact. Designed for fast, low-friction integration into CRM, ERP, FSM, or custom backend. No UI, no platform switch, just the logic you need.

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Developer-ready API for routing and scheduling logic

Open standards

RESTful API using OAuth 2.0, JSON, and OpenAPI (Swagger)

Fits into existing system

Integrates with FSM, CRM, ERP, or custom backends—no vendor lock-in, no UI dependency

Modular architecture

Use routing, job order logic, or both—plug in only what your use case requires

Developer-friendly onboarding

Includes sandbox access, test data, and ready-to-use request/response examples

Developer-ready API for routing and scheduling logic

Constraint-based logic

Accepts inputs like SLAs, service windows, skills, task durations, and depot rules to shape route and task order suggestions

Real-time re-optimization

Reacts to job delays, cancellations, or new tasks using webhook triggers and live data

Task ordering logic

Calculates the most efficient order of jobs based on availability, location, and operational priorities

PUDO and depot support

Includes pick-up/drop-off stops, forward stocking location logic, and part availability routing

Scales to complex environments

Designed for high-volume teams with thousands of jobs and complex field configurations

AI-enhanced routing and scheduling logic

AI route optimization

The Optimizer analyzes historical route data and learns from past performance to continually refine routing decisions. This ongoing improvement results in more accurate and efficient scheduling with each use.

Transparent routing decisions

Ask for detailed explanations for each routing decision, showing the factors and constraints that influenced the process. For example, you can query why a specific ticket was not considered on the route. This ensures transparency and allows for adjustments in future routes based on clear insights.

Fieldcode Optimizer API: Logic you control, integration you own

The Fieldcode Optimizer API delivers high-performance routing and scheduling capabilities designed to handle real-world field service complexity. Built on RESTful architecture and documented using the OpenAPI standard, it integrates cleanly into modern tech stacks—whether you’re developing custom FSM tools or extending an FSM, ERP or CRM.

You can use only the modules you need—routing, task ordering, or both—and scale as your operational scope expands. Designed for developers, the API is backed by cloud infrastructure that ensures high availability, consistent performance, and enterprise-grade reliability. All data is securely hosted in the EU, meeting full GDPR compliance standards.

Fieldcode developer APIs overview

Routing API

Generate time- and cost-efficient field service routes using constraints like SLAs, working hours, and service zones.

Route optimization API

Create optimized, conflict-free job routes based on distance, time, and operational rules—minimizing mileage and idle time.

Job sequence optimization API

Automatically calculate the most efficient job order per technician while respecting SLAs, skill sets, and durations.

Multi-stop routing API

Distribute jobs or part deliveries across multiple stops in the most efficient sequence for large mobile workforces.

FAQ

1. Can I use the Optimizer API without Fieldcode’s main platform?

Yes. The API is designed to integrate with any FSM, ERP, CRM, or custom backend—independent of Fieldcode’s core system.

2. Does it support real-time re-routing?

Yes. Re-optimization is triggered when a job is canceled, delayed, or added—using webhook events and live traffic data.

3. Does it calculate task order too, or just routing?

It does both. Based on SLAs, skills, and task durations, the API suggests an efficient job sequence—your system controls final assignment.

Build smarter with Fieldcode’s routing and scheduling API

Get a closer look at how Fieldcode Plus brings visibility and structure to the parts of your operation most tools overlook. Book a personalized demo, and our team will walk you through key features, answer your questions, and show how it fits your service setup.

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