Features / Route planning

Field service route planning made simple 

Plan and adjust technician routes automatically based on distance, traffic, performance and job urgency—so you hit every SLA without the manual juggling. Less driving. Fewer missed appointments. More jobs done per day.

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Key Fieldcode features for efficient route planning 

Route optimization

Automatically plan routes based on job urgency, distance, SLA deadlines, worktime regulations, and real-time traffic conditions. Prioritize idle resources and reduce overtime by smartly distributing jobs throughout your workforce. 

Visualize daily routes at a glance 

Quickly review any technician’s schedule by selecting them on the map. See their full ticket route for the day displayed in order, making it easy to verify job flow, spot inefficiencies, or adjust plans on the fly. Routes are grouped geographically to reduce backtracking and overlaps—resulting in efficient, easy-to-follow paths that help technicians move between jobs faster and with less confusion. 

Plan routes around part availability  

Route around your real-world constraints. Fieldcode enhances PUDO (Pick-Up and Drop-Off) planning by integrating parts availability into routing, automatically scheduling pickups to prevent delays. If a job needs parts, the system automatically schedules pickups or delays dispatch until everything’s ready. This eliminates wasted trips and reduces wait time for customers. 

Route planning based on real technician performance 

Fieldcode’s routing engine includes the industry-first Engineer Efficiency Factor—a metric based on how technicians perform in the field. While most field service routing software rely on static GPS data and estimated job durations, Fieldcode adjusts travel plans using real efficiency insights. This leads to smarter, more realistic field service route planning that reflects how your team works.  

Route planning based on real technician performance 

Fieldcode’s routing engine includes the industry-first Engineer Efficiency Factor—a metric based on how technicians perform in the field. While most field service routing software rely on static GPS data and estimated job durations, Fieldcode adjusts travel plans using real efficiency insights. This leads to smarter, more realistic field service route planning that reflects how your team works.  

Highly automated route planning 

Use routing automation that balances technician workload and service priorities. You can favor in-house teams over partners or escalate priority jobs as needed—without micromanaging every assignment. 

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★★★★★

“All our work is scheduled with Fieldcode.”

Markus F.

GSDM, Information Technology and Services

Up to 30% higher workforce productivity

Without Fieldcode

With Fieldcode

Work orders are now assigned to the closest worker, reducing drive time and KM driven, as well as the number of hands needed, optimizing the work schedule of the field workers. 

Why teams choose Fieldcode for their field service routing 

Fast setup

Start routing jobs right after setup—no coding required.

Real-time decisioning

Adjusts automatically as conditions change. 

Custom logic

Your business rules shape the routing behavior.

End-to-end visibility

See technician routes, job statuses, and ticket flows in real time.

1. What is field service route optimization?

Field service route optimization refers to using software to plan the most efficient path for technicians. Fieldcode combines technician availability, parts location, traffic, and job urgency to make this process automatic.

2. What’s the advantage of Fieldcode over Microsoft Dynamics 365 route optimization?

Unlike Dynamics 365, which often requires additional setup or third-party add-ons for routing, Fieldcode offers built-in route optimization that’s ready to use from day one. It’s fully integrated with dispatch, technician capacity, and parts availability—so your field service routing works in real time without extra tools or complexity.

3. Is Fieldcode a field service management software with routing built in?

Absolutely. Route planning, dispatch, technician guidance, and customer communication are all part of the Fieldcode platform.

4. How does Fieldcode compare to FieldRoutes pricing?

FieldRoutes starts at around $199 per month1, with key features like often requiring additional cost. In contrast, Fieldcode includes both route optimization and scheduling in its Start package for just €25 per user per month. With Fieldcode, you get core automation features up front—no hidden fees or costly upgrades. 

Ready to upgrade your routing?

Smarter routing doesn’t need to be complicated. See how Fieldcode automates route planning from dispatch to job completion.

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1FieldRoutes: A ServiceTitan Company Pricing. G2, G2, Inc., 2025, www.g2.com/products/fieldroutes-a-servicetitan-company/pricing. Accessed 18 June 2025

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