Field Service mobile app to empower your team in the field
Your technicians will never have to deal with lost information or unhappy customers again. Empower your team with online and offline access to job information, schedule details, easy reporting, and communication while on the go through the Fieldcode mobile application for Android and iOS.
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Mobile app features that guarantee technicians’ productivity
Real-time access to work order details
Technicians can conveniently retrieve schedule details, communication logs, photos, work order status updates, and comprehensive job information in real-time. Proactive notifications and real-time updates enable seamless task prioritization, schedule optimization, and adherence to service level agreements (SLAs).
Guided workflows with streamlined processes
Field technicians are guided through each step, and they can only proceed to the next one once the previous step is completed. The system prompts technicians to act, and once they validate their work, they’ll receive the next prompt. This reduces errors and ensures consistency in the way work is carried out in the field.
Eliminate missing paperwork with digital documentation
Your technicians can easily capture and attach photos and documents to work orders, improving collaboration between field engineers and the back office. This reduces the need for paperwork and helps streamline the communication processes.
Optimal spare parts management
Engineers have access to all parts corresponding to the tickets assigned to them. Achieving optimal part traceability through access to parts’ details, info on pick-up or drop-off locations, and easy confirmation of parts’ receipt.
Better performance tracking on the field with predefined reporting
Through predefined time or work reports, technicians can automatically capture detailed data on the overall job performance, such as time spent on-site, driving time, materials used, and other metrics. This information can then be analyzed through the Fieldcode analytics dashboards to identify areas for improvement.
Keep your customers up to date easily
Technicians can send real-time updates regarding job progress, send messages and provide feedback, leading to a more satisfying customer experience. Boost your customer loyalty, increase repeat business, and get more positive reviews.
Let us show you how the Fieldcode mobile app works
Discover how our Fieldcode mobile application can transform your field service technicians into true service champions. Fill in the form below and our experts will contact you with more details on the mobile app.